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TEAM LEADER
ROLE PURPOSE
The Team Leader wears two hats: one as a property consultant, and another as a manager. the primary role is to lead a secondary team, overseeing activities of junior and senior property consultants and monitoring performance. In the meantime, S/he will continue acting as a property consultant in her/his area. The Team leader defines and communicates the business’s KPIs and targets to junior sales personnel on a regular basis, analyses patterns in consumer and market behavior and conducts weekly meetings/ reviews.
The role of a Team Leader is a stepping stone to the sales manager role that requires commercial acumen and a deep understanding of the consumer base, the competitive market, and an ability to analyze sales department performance. The Team Leader role is an integral part of the business in that it also involves the management of external referral partners and collaborations with numerous internal departments.
KEY RESPONSIBILITIES
TEAM LEADER ROLE
- Manage a sales team of up to 10 property consultants and provide leadership and mentoring.
- Co-develop a team sales strategy with the Director to achieve organizational sales goals and revenues.
- Report to the Training and Development Manager for any further coaching or training needs.
- Set and communicate individual sales targets with sales property consultants.
- Continuously develop sales/ objection flipping scripts with the Training & Development manager.
- Support Sales/leasing team with clients, viewings, transactions, and problem solving.
- Track, collate and interpret sales figures and reporting to be submitted weekly to the Director.
- Chair weekly team meetings and provide feedback and guidance to the property consultants.
- Review team listings for compliance, quality score and verification/ Truecheck.
- Apply diversity and inclusion to leadership of the team in line with the Company values.
- Enforce Company policy and procedures in line with the Company values.
- Ability to mediate, contain and resolve conflicts within the team.
PROPERTY CONSULTANT ROLE
- Source property stock and opportunities by developing relationships with Clients.
- Review and analyze upcoming projects and collect relevant content, payment plans and inventory.
- Review and analyze market conditions.
- Attend viewings and Client meetings.
- Provide relevant marketing content (pictures, brochures, videos) to marketing team for any campaign flyer and landing pages.
- Determine clients’ needs and financials abilities to propose solutions that suit them.
- Follow up with client to ensure required deposit/token money is submitted.
- Negotiate sales leasing transactions.
- Achieve sales targets set by the company in relation to legal completions.
- Promote and act in accordance with company values, systems, policies, and procedures.
KEY PERFORMANCE INDICATORS (KPIS)
Sales team Revenue targets | Sales team must match or exceed Monthly/ quarterly forecasted revenue target provided by Management. |
Qualified Leads | Property consultants are required to achieve a specific number of new listings and generate a certain number of qualified buyer leads from property portal listings per week. The exact numbers will be communicated to qualified candidates during the hiring process. |
Closing % | The sales team is expected to close a specific percentage of the total generated leads per property consultant. |
Team client meetings for a team of Property Consultants | To achieve the desired closing rate, the Sales team must meet a specific target of client meetings per month, with each Property Consultant expected to attend an average number of viewings/meetings. |
REMUNERATION
Highly rewarding remuneration package based on the candidate’s experience and qualifications. The package includes a commission plan with team override commissions, as well as opportunities for career advancement and training
Submit Your Application for Team Leader
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